Effective Date: 23 August 2026
Rajakaaliamman Jothidam (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
Information We Collect
We may collect personal information that you voluntarily provide through our website, Facebook or Instagram lead forms, advertisements, WhatsApp, phone calls, or other communication channels.
This may include:
- Name
- Phone number
- Email address
- City or location
- Details submitted through enquiry or lead forms
- Information related to the service you are interested in
- Messages or information you provide while communicating with us
We may also receive limited information from advertising platforms such as Meta when you submit a Facebook or Instagram Lead Ad form.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries
- Contact you regarding services you requested or showed interest in
- Provide consultation-related information
- Follow up on enquiries and customer requests
- Provide customer support
- Maintain internal customer and lead records
- Improve our services and communication
- Measure and improve the effectiveness of our advertising campaigns
- Comply with applicable legal or regulatory requirements
We do not use your personal information for purposes unrelated to the reason it was collected without an appropriate basis.
Facebook and Instagram Lead Ads
When you submit information through a Facebook or Instagram Lead Ad, Meta Platforms may provide the information you entered in that form to us.
We use this information only for handling your enquiry, contacting you regarding the requested service, customer support, and related business communication.
Our use of information received from Meta is subject to this Privacy Policy and applicable Meta platform requirements.
Sharing of Personal Information
We do not sell or rent your personal information.
We may share limited information with trusted service providers that help us operate our business, such as hosting providers, customer relationship management systems, communication services, automation tools, or technology providers.
These providers are expected to process information only for the services they provide to us and to protect that information appropriately.
We may also disclose information when required by law or when reasonably necessary to protect our legal rights.
Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no internet-based system or electronic storage method can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to and manage customer enquiries
- Provide requested services
- Maintain legitimate business records
- Meet legal, accounting, or regulatory requirements
Information that is no longer required may be securely deleted or anonymised.
Your Rights and Data Deletion Requests
You may contact us to request access to, correction of, or deletion of personal information that we hold about you, subject to applicable legal requirements.
If you submitted your information through Facebook or Instagram and would like us to delete the information received from Meta, you may send us a data deletion request using the contact information below.
Please include enough information for us to identify the relevant record, such as your name and the phone number or email address used when submitting the enquiry.
We will review and process valid requests within a reasonable period.
Cookies and Website Information
Our website may use cookies or similar technologies for basic website functionality, analytics, performance measurement, or advertising.
You may control cookies through your browser settings where applicable.
Third-Party Platforms
Our website or communications may interact with third-party services such as Facebook, Instagram, WhatsApp, or other service providers.
Those third parties may have their own privacy policies and data practices. We encourage you to review their policies when using their services.
Children’s Privacy
Our services are not intended to knowingly collect personal information from children without appropriate consent where required by law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review and, where appropriate, delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
The latest version will be published on this page with an updated effective date.
Contact Us
For questions about this Privacy Policy, your personal information, or a data deletion request, please contact:
Rajakaaliamman Jothidam
Website: https://rajakaaliammanjothiam.online/
Email: rajakaaliamman682@gmail.com
contact@rajakaaliammanjothiam.online
Phone: 7200862974